Shipping policy
Shipping rates & delivery estimates
*** All regular orders are processed within 1-5 business days except pre-orders. Orders are not shipped or delivered on weekends or holidays.
Domestic
| Handling Time | Transit Time | Total Order Amount | Cost | |
| USPS Standard Shipping | 1-5 business days | 3-7 business days | Over $100 | Free |
| USPS Standard Shipping | 1-5 business days | 3-7 business days | Less than $100 | $5 |
| UPS Express | 1-2 business days | 2-3 business days | - | Calculated at check out |
***Please use the code FREESHIP to receive free shipping on U.S. orders over $100. (Note: Codes cannot be combined.)
Canada ( via UPS or USPS)| Transit Time | Cost |
| Estimated transit time is provided at checkout | Calculated at checkout |
International (via UPS or DHL)
Please order at your own risk and be aware of your own country's guidelines regarding shipments from the U.S.A.
| Transit Time | Cost |
| Estimated transit time is provided at checkout | Calculated at checkout |
At Noon is NOT responsible for any taxes and customs duties applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
International orders cannot be refused. We will not reship or refund orders, including shipping fees, in the event that they are refused.
Route+ (Package protection)
Route+ provides protection for shipments that are lost, broken, or stolen. Add Route to your cart at checkout to enable protection. For more info, please visit Route+. To file a claim? Click here.
Package protection(Route+) is available to add to any order and is highly recommended as we will not process refunds or re-ship orders once the tracking shows delivery confirmation.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking numbers. The tracking number will be active within 24 hours.
Shipping Address Policy
We are not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer. If a package is returned due to an incorrect or incomplete shipping address provided by you, you will be responsible for the return shipping cost as well as the redelivery cost.